Recently, our team was working late to launch the event page and registration for Wisdom of Courageous Leadership. From the outside, it now looks simple. Click the link. Register. Done.
But behind the scenes, it was a much bigger lift than expected. Tech hiccups, formatting issues, domino effects literally kept us up at night. One adjustment unexpectedly affected three other things. It was nobody’s fault, yet still frustrating.
That part was not unusual. I’ve been there before. It comes with building things, making changes and implementing something new.
What I did not expect was the peaceful and grounded way everyone responded, especially Tiffany, who was leading the project. There was no blaming, no finger-pointing, no posturing. Instead, there was staying with the issue, replying to each other in as close to real time as possible, communicating, regrouping, solving. Continuing.
Above the Line can be incredibly simple. Last week, it looked like mature people refusing to make each other the problem while working through a difficult one together.